Schedule an
New Clients
Ready to take the first step at CLE Counseling and Wellness Center? Let's start our journey together!
Our Process
Step 1:
Check out our clinician page to find the right therapist for you! We've shared some personal tidbits about each clinician to help you get acquainted with us, along with our clinical information.
Step 2:
Once you've found the clinician you'd like to meet with, please complete the appropriate form on our contact page. If you are having any difficulty choosing, no worries! Complete the form to the best of your ability and our office staff can help you find the right fit!
Our office is open by appointment only and appointments must be made by phone, text, or email.
Step 3:
CLE Counseling and Wellness Center operates as a paperless practice. After scheduling your appointment, you will receive our intake paperwork through our client portal. The documents include practice-related information and forms for your therapist to gain a better understanding of you. This will take about 10-15 minutes to complete everything needed. It's required that all documents are completed at least 2 business days prior to your scheduled appointment.
Insurances Accepted
- Aetna
- Ambetter
- Anthem
- Anthem Medicaid
- Blue Cross Blue Shield
- Buckeye Medicaid
- Caresource Marketplace
- Caresource Medicaid
- Cigna
- Humana
- Humana Medicaid
- Medical Mutual
- Molina Marketplace
- Molina Medicaid
- Mutual Health Services
- Ohio Medicaid
- Optum
- Oscar
- SummaCare
- UMR
- United Healthcare
- United Healthcare Medicaid
* Please note, we are not in network with Medicare
Employee Assistance Programs Accepted
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- Aetna
- Cigna
- CuraLinc
- Ease@Work
Rates
Our initial assessment session is $250.
All subsequent sessions are $200.
Self Pay
We do offer a self-pay option for clients. If we are considered an out-of-network (OON) provider for your insurance, we are able to provide you with a superbill to help you get reimbursed. We also offer assistance for those with financial hardship.
Please contact us for information.
Payment
We accept HSA, FSA, and all major credit cards.
Insurance & Financial Responsibility
We do submit claims to your insurance, but we cannot guarantee that your plan will cover services. Since insurance policies vary widely, clients are expected to monitor their own benefits, including deductibles, copays, coinsurance, and any plan changes.
To ensure accurate billing, clients must provide correct and up-to-date insurance information and maintain any updated Coordination of Benefits (COB) that the insurance company may require. Any portion of services not covered, remains the client’s responsibility.
Cancellation Policy
We prioritize our clients by holding space for each person we see. When a session is canceled with enough notice, that spot can be offered to another client who may be waiting for care. Last-minute cancellations or no-shows mean someone else misses the chance to be seen that week.
If you need to cancel or reschedule, please contact your provider at least 24 hours in advance. Appointments canceled with less than 24 hours’ notice, or appointments you do not attend, will be charged a $150 fee. Insurance does not cover late cancellations or no-shows, so this charge is the client’s responsibility. For convenience and consistency, the credit card on file will be charged for all late cancellations and no-show fees.
Good Faith Estimate
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a health plan, Federal health care plan, or are not seeking to file a claim with their plan/coverage, both orally and in writing, upon request or at the time of scheduling health care services, to receive a "Good Faith Estimate" of expected charges.
You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost.
- Under this law, health care providers need to give clients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a "Good Faith Estimate" for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- You have the right to receive a "Good Faith Estimate" in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a "Good Faith Estimate" before you schedule an item or service.
- If you receive a bill that is at least $400 more than your "Good Faith Estimate," you can dispute this bill.
- Maintain a copy of your "Good Faith Estimate." For questions or more information about your right to a "Good Faith Estimate," visit www.cms.gov/nosurprises