New Clients

Ready to take the first step at CLE Counseling and Wellness Center? Let's start our journey together!

Our Process

Step 1:

Check out our clinician page to find the right clinician for you! We have shared some personal tidbits about each clinician to get to know us better as well as our clinical information.

Clinician Page
Step 2:

Once you've found the clinician you'd like to meet with, you can request an appointment with them through our contact form or our scheduling tool. If you are having any difficulty choosing, please give us a call (440-508-6928) and we can help you with picking the best therapist for you! Our office is open by appointment only and appointments must be made by phone, email, or online scheduling.

Schedule Online
Contact Page
Step 3:

CLE Counseling and Wellness Center is a paperless practice. After scheduling your appointment, you will receive our intake paperwork through our client portal. The paperwork will include our practice documents as well as documents for the therapist to get to know more about you. This will take about 10-15 minutes to complete everything needed. All paperwork must be completed 48 hours ahead of the scheduled appointment.

Insurances Accepted

  • Aetna
  • Ambetter
  • Anthem
  • Beacon
  • Blue Cross Blue Shield
  • Buckeye
  • Caresource
  • Cenpatico
  • Cigna
  • Medical Mutual
  • Molina
  • Mutual Health Services
  • MyCare Ohio
  • Optum
  • SummaCare
  • UMR
  • United Healthcare

Employee Assistance Programs Accepted

    • Aetna
    • Cigna
    • Compsych
    • Ease@Work
    • Impact
    • Lifestyle (Cleveland Clinic)

Rates

Our initial assessment session is $250.

All subsequent sessions are $200.

Self Pay

We do offer a self-pay option for clients. If we are considered an out-of-network (OON) provider for your insurance, we are able to provide you with a superbill. We do offer assistance for those with financial hardship.

Please contact us for information.

Payment

We accept cash, checks, HSA, FSA, and all major credit cards.

Cancellation Policy

We prioritize our clients by holding space for each person we see. When clients cancel an appointment, our clinicians offer that space to other clients who need an appointment that week. When clients cancel within 24 hours or no show, other clients miss out on an opportunity to be seen.

If you would like to cancel an appointment, we ask that you do so with your provider with at least 24 hour notice. Anyone cancelling an appointment after the 24 hour window will be charged a $60 late fee and anyone who fails to show for an appointment will be charged a $90 no show fee. Insurance does not cover no shows and late cancellations, so this is the client’s responsibility to pay. We will charge the credit card on file for all no shows and cancellations.

Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a health plan, Federal health care plan, or are not seeking to file a claim with their plan/coverage, both orally and in writing, upon request or at the time of scheduling health care services, to receive a "Good Faith Estimate" of expected charges.

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost.
  • Under this law, health care providers need to give clients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.
  • You have the right to receive a "Good Faith Estimate" for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • You have the right to receive a "Good Faith Estimate" in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a "Good Faith Estimate" before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your "Good Faith Estimate," you can dispute this bill.
  • Maintain a copy of your "Good Faith Estimate." For questions or more information about your right to a "Good Faith Estimate," visit www.cms.gov/nosurprises
WE ARE HERE FOR YOUR JOURNEY