New Clients

Ready to take the first step to counseling at CLE Counseling? Our goal is to provide a safe and comfortable environment. Let's start our journey together!

Step 1:

Check out our clinician page to find the right clinician for you! We have personal facts as well as clinical information about us.

Clinician Page
Step 2:

Once you've found the clinician you'd like to meet with, you may request an appointment with them through our contact form or our scheduling tool. If you are having any difficulty choosing, please give us a call (440-508-6928) and we can help! Our office is open by appointment only and appointments must by phone, email, or online scheduling.

Schedule Online
Contact Page
Step 3:

CLE Counseling is a paperless practice. After scheduling your appointment, you will receive our intake paperwork through our client portal. The paperwork will include our practice documents as well as documents for the therapist to get to know you. This will take about 10-15 minutes to complete.

Insurance

We are currently accepting these insurances:

• Aetna
• Allwell
• Ambetter
• Anthem
• Beacon
• Blue Cross Blue Shield
• Buckeye
• Caresource
• Cenpatico
• Choicecare
• Cigna
• Humana
• Medical Mutual
• Molina
• MyCare Ohio
• Optum
• Paramount
• SummaCare
• UMR
• United Healthcare

Employee Assistance Programs

We are currently accepting these EAP programs:

  • Aetna
  • Cigna
  • Compsych
  • Ease@Work
  • Impact
  • Lifestyle (Cleveland Clinic)

Self Pay

We do offer a self pay option for clients. If you are in need of financial assistance, we also offer a sliding scale to assist.

Please contact us for our rates.

Payment

We accept cash, checks, HSA, FSA, and all major credit cards.

Cancellation Policy

We prioritize our clients by holding space for each person we see. When clients cancel an appointment, our clinicians offer that space to other clients who need an appointment that week. When clients cancel within 24 hours or no show, other clients miss out on an opportunity to be seen.

If you would like to cancel an appointment, we ask that you do so with your provider with at least 24 hour notice. Anyone canceling an appointment after the 24 hour window will be charged a $35 late fee and anyone who does not show for an appointment will be charged a $75 no show fee. Insurance does not cover no shows and late cancellations, so is the client’s responsibility to pay. We will charge the credit card on file for no shows and cancellations.

WE ARE HERE FOR YOUR JOURNEY